Leverage your Genesys and Aspect solutions to Build Customer Loyalty 

Empower agents and better manage customer interactions with Quovim C3’s tailored consulting services, workforce management and contact center solutions to deliver an exceptional customer experience

Every interaction counts! Your Cross-Channel Communications strategy begins with:

Software Solutions for Contact Centers

Got Aspect Software or Genesys solutions? We assess your current and future contact center needs with an eye towards maximizing your investment.

Not sure which solution is best for your environment? Our industry and solution experts will propose the best suited solution that solves your most pressing contact center challenges.

At Quovim C3, our goal is to expertly guide you through the process.

LEARN MORE
tab_2

Expert Consulting Services

A trusted and knowledgeable advisor with more than 20 years of contact center expertise, Quovim C3 delivers personalized consulting and professional services that address your unique requirements.

From strategic planning, optimization and on-site project management, to implementation, integration and software support – Quovim C3 can propose a cost-effective, scalable solution for your contact, distribution or service center operations.

LEARN MORE

On-Going Support and Customer Care

We are focused on nurturing exceptional customer interactions into long-term profitable relationships. At Quovim C3, our goal is to expertly guide you through the process.

From the start of the project and throughout the process, the Quovim C3 team of call center experts work as your internal partner guiding you towards profitable customer interactions. With our guidance, your solution continues to evolve ensuring that you gain maximum return from your call center technology investment.

LEARN MORE

We’ve Got the Software Solutions For Your Contact Center

A small business or a Fortune 500, Quovim C3 will propose an optimal on-prem or cloud solution that’s best for your environment

Genesys

Genesys powers 25 billion of the world’s best customer experiences each year. PureCloud, PureConnect (formerly Customer Interaction Center) and PureEngage allow organizations to engage customers, empower employees and optimize their contact center operations.

Gold Partner since 2008

LEARN MORE
Microsoft Skype for Business

A Unified Communications platform that connects people through a collaborative experience, Skype for Business improves customer interactions by linking the different ways clients, employees and agents communicate together in a single and efficient interface.

Skype for Business Certified

LEARN MORE
Rogers

Rogers (Canada’s largest provider of communications services) hosted, Virtual Contact Centre Solutions (VCC) virtualizes hardware and consolidates applications, centralized in a secure, private cloud network. Eliminate infrastructure costs and improve customer service.

Exclusive Canadian VCC partner

LEARN MORE
Aspect

Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. Aspect’s customer engagement center enables dynamic, conversational interactions and create a truly frictionless omni-channel customer experience.

LEARN MORE
Workstreampeople

Workstreampeople is the developer of Anywhere365, an on-premises, Hybrid, Full Cloud or Federated Cloud solution that natively leverages existing investments already made in the Lync or Skype for Business infrastructure. Workstreampeople solutions improve business results and enhance operational efficiency.

Canadian Partner

LEARN MORE
Geomant

Geomant is a Microsoft software developer and integrator that adds improved functionality and integration capabilities for Skype for Business. Solutions for call centers using Microsoft Skype for Business include, Contact Center, Interactive Voice Response (IVR) and Call Recording.

Exclusive Canadian Partner

LEARN MORE

The Quovim C3 Difference

Full Service Provider

Software, technology, consulting, support and maintenance – Quovim C3 is your single call center source. We integrate and optimize every customer touch point ensuring that you remain agile and profitable.

Experienced Professionals

With more than 20+ years experience in a wide array of industries, our passionate and dedicated contact center professionals have the skills and knowledge to deliver a seamless customer communication strategy.

Why Quovim C3?

  • We’ve partnered with the best, so you don’t have to do the research
  • Reduce time-to-market by working with industry pros
  • An in-house, all-in-one full solutions suite of services
  • A trusted partner that guides you throughout the process

Best-in-Class Software

We partnered with industry-leading providers so you can benefit from an end-to-end Cross Channel Communications strategy that delivers a lasting financial and customer-driven return on investment.

Personalized Consulting Services

We do it all, from developing Cross Channel Communications strategies to identifying technologies or managing your call center, our professional, consulting and custom training services result in an integrated customer experience.

Businesses thrive with Quovim C3

Customers rave over our personalized approach and care

Optimize your solution. Maximize your investment. Contact us Today!

The path towards an exceptional customer experience starts with Quovim C3