Drive Profitability through Exceptional Customer Experiences

Quovim C3: Your Secret weapon

Manage your most important asset – YOUR CUSTOMER – with Quovim C3’s best-in-class contact center software and

experienced consulting services to deliver an exceptional customer experience each and every time

Every interaction counts! Your Cross-Channel Communications strategy begins with:

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Contact Center Software

Partnered with industry-leading contact center software solutions such as Genesys (Interactive Intelligence), we assess your needs and recommend the ideal call center solution for your enterprise.

We are focused on nurturing exceptional customer interactions into long-term profitable relationships. At Quovim C3, our goal is to expertly guide you through the process.

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Expert Consulting Services

A trusted and knowledgeable advisor with more than 20 years of contact center expertise, Quovim C3 delivers personalized consulting and professional services that address your unique requirements.

From strategic planning, optimization and on-site project management, to implementation, integration and software support – Quovim C3 can propose a cost-effective, scalable solution for your contact, distribution or service center operations.

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On-Going Support and Customer Care

We are focused on nurturing exceptional customer interactions into long-term profitable relationships. At Quovim C3, our goal is to expertly guide you through the process.

From the start of the project and throughout the process, the Quovim C3 team of call center experts work as your internal partner guiding you towards profitable customer interactions. With our guidance, your solution continues to evolve ensuring that you gain maximum return from your call center technology investment.

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Partnering with the Best in Contact Center Management Software

A small business or a Fortune 500, Quovim C3 will uncover the best contact center software solution for your environment

Genesys

Genesys is the global leader in omnichannel customer experience and contact center solutions. PureCloud by Genesys, Genesys PureConnect (formerly Customer Interaction Center) and Genesys PureEngage allow organizations to engage customers, empower employees and optimize their contact center operations.

Gold Partner since 2008

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Microsoft Skype for Business

Skype for Business (Microsoft Lync) is a Unified Communications platform that connects people everywhere through a collaborative experience. Improve customer interactions and communications by linking the different ways clients, employees and agents communicate together in a single and efficient interface.

Skype for Business Certified

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Rogers

From Canada’s largest provider of wireless voice and data communications services, Rogers’ hosted, Virtual Contact Centre Solutions (VCC) virtualizes hardware and consolidates applications, centralized in a secure, private cloud network. Eliminate infrastructure costs and improve customer service.

Exclusive VCC Canadian partner

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Geomant

Geomant is an innovative Microsoft software developer and integrator that adds improved functionality and integration capabilities for Skype for Business.

Solutions include contact center, Interactive Voice Response (IVR) and call recording.

Exclusive Canadian Partner

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The Quovim C3 Difference

Full Service Provider

Software, technology, consulting, support and maintenance – Quovim C3 is your single call center source. We integrate and optimize every customer touch point ensuring that you remain agile and profitable.

Experienced Professionals

With more than 20+ years experience in a wide array of industries, our passionate and dedicated contact center professionals have the skills and knowledge to deliver a seamless customer communication strategy.

Why Quovim C3?

  • We’ve partnered with the best, so you don’t have to do the research
  • Reduce time-to-market by working with industry pros
  • An in-house, all-in-one full solutions suite of services
  • A trusted partner that guides you throughout the process

Best-in-Class Software

We partnered with industry-leading providers so you can benefit from an end-to-end Cross Channel Communications strategy that delivers a lasting financial and customer-driven return on investment.

Personalized Consulting Services

We do it all, from developing Cross Channel Communications strategies to identifying technologies or managing your call center, our professional, consulting and custom training services result in an integrated customer experience.

Businesses thrive with Quovim C3

Our customers rave over the personalized approach and care we provide them

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Let’s get started! Contact us Today.

The path towards an exceptional customer experience starts with Quovim C3