Manage the Customer Experience Journey with the Genesys solution you need, delivered any way you want. Deliver a seamless omnichannel customer experience that drives profitability

Quovim C3 can transform the way you communicate with your clients, manage your agents and run
your contact center operations. All from one system. We'll help you select the platform best suited for your operations.
Choose from managed services, hosted, cloud-based, or on-premise software solutions.

With one platform to manage the entire service experience, Genesys PureConnect powered by
Interactive Intelligence Customer Interaction Center (CIC)
is an industry-standard, all-in-one, multichannel engagement platform
that is simple to administer, flexible and comes with comprehensive services for organizations of all sizes.
Real-time and historical information organize the service experience in a seamless and expedient manner.

PureCloud by Genesys is a cloud based platform that can be deployed in hours, instead of weeks and months.
Connect phone, email, chat and social through one tool for better customer and employee engagement. PureCloud delivers
immediate, continual delivery of new features, unwavering reliability, unbeatable scalability across channels
and agents, and incredible simplicity.

PureEngage powered by Genesys Enterprise Edition delivers exceptional customer experiences with real-time
contextual journeys, world-class intelligent routing and digital transformation at any scale. Large, multi-site,
multinational organizations gain a global view and control of their brand.

Rogers (Canada’s largest provider of communications services) hosted, Virtual Contact Centre Solutions (VCC)
virtualizes hardware and consolidates applications, centralized in a secure, private cloud network.
Eliminate infrastructure costs and improve customer service. Get more out of your contact center with increased agility,
better business insight and lower maintenance costs. Benefit from a seamless, media-neutral customer
experience that promotes better response times and first contact resolution rates.

Seamless Communication across all channels is just a click away!

Find out how Quovim C3 Cross Channel Communications solutions
can transform your customer interactions.