Breakfast Session: Leverage your Skype for Business Contact Center operations with Quovim C3

Breakfast Session: Leverage your Skype for Business Contact Center operations with Quovim C3

Nov 24, 2015

Running a contact center is a challenge. With the right tools in place to facilitate a more collaborative and engaged workforce, you can deliver an exceptional customer experience that drives profitability.

Join Quovim C3 and Microsoft Canada for an interactive breakfast session that outlines:

  • Key industry Skype for Business trends and how they impact operations
  • How Quovim C3 can help you leverage the full value of Skype for Business’s rich collaborative tools to resolve issues and optimise the customer experience
    • Extend the basic functionality of Skype for business with Quovim C3’s feature-rich contact center software solution
  • How your agents can manage all interactions (voice, email, inbound SMS, automated outbound SMS campaigns, web and proactive chat) from a single interface. See it live in action!

 

Wednesday, December 9, 2015

Microsoft Canada

8:00 am – 11:00 am

 

By managing all your communications from a full featured, contact center solution native to Skype for Business, you benefit from a cost-effective solution that synchronizes agent status with Skype for Business presence and leverages collaboration capabilities that increase agent productivity and first-line resolution.

Network with similar-minded companies over breakfast and then hear how Quovim C3 and Microsoft can transform your operations into a more collaborative environment.

Register now, spaces are limited.

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