Our Senior Solution Architect, Eric Dauphinais Celebrates Five Fabulous Years!

Our Senior Solution Architect, Eric Dauphinais Celebrates Five Fabulous Years!

Oct 29, 2019

 

Looking for a more efficient way to use your contact center platform?

Challenged by annoyingly, time-wasting tasks that require a more efficient workaround?

Need someone to cut through the tech hocus pocus so that you can understand – in plain language – how it will directly impact your team and operations?

Who you gonna call? Eric, of course!

 

 

 

For the past five years, Eric Dauphinais has been a passionate and creative driving force behind Quovim C3’s success. As a Senior Solution Architect, Eric is a master at coming up with efficient and effective ways to make technology work better.

We like to joke that he’s the birth mother of RegReporter, our most popular QC3 iNFiNiTi value-added application for Genesys. What started as a PureConnect License Utility tool has evolved into a powerful Genesys PureConnect add-on with advanced reporting capabilities, attendant drawing and utility configuration tools. Once you see it, you’ll want it!

From his witty sense of humour, ingenious problem-solving skills, fun fashion sense and thirst for tech gadgets, Eric makes everyone – regardless of whether they are a client or colleague – feel worthy of his time.

Thank you, Eric!

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