News & Events

Stay on top of all the latest call center industry news and trends

The Customer Experience is Not a Buzzword, it’s a Competitive Advantage

4 December, 2019

Buzz. Hype. Noise. The CUSTOMER EXPERIENCE has officially become a trendy buzzword associated with how much a company *cares* for its customers.  When something becomes so mainstream that it gets its own trendy and instantly identifiable acronym – CX, its true value can sometimes get lost. Worse yet, its importance gets diminished. Jon Picoult’s article […]

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Our Senior Solution Architect, Eric Dauphinais Celebrates Five Fabulous Years!

29 October, 2019

  Looking for a more efficient way to use your contact center platform? Challenged by annoyingly, time-wasting tasks that require a more efficient workaround? Need someone to cut through the tech hocus pocus so that you can understand – in plain language – how it will directly impact your team and operations? Who you gonna […]

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We’re Gold Sponsors (AGAIN!) of the annual GTACC Conference in Toronto

22 October, 2019

  Once again, we are so very proud to support the wonderful Greater Toronto Area Contact Centre (GTACC) community! A non-profit knowledge exchange, think tank and networking association, GTACC organizes regular events to share information on industry related topics and best practices.  A strong part of GTACC’s vision is the desire to give back to the communities […]

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We’ll be at the Service à la clientèle conference in Montreal!

7 October, 2019 - montreal

  On October 23rd, we’ll be at the Service à la clientèle conference organized by Les Affaires. Held at Palais des Congres in downtown Montreal, our team will be on hand to show you how to empower your contact center agents and better manage your customer interactions. Leverage your Genesys and Aspect solutions to build customer […]

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We’re Silver Sponsors of #CCW19

19 June, 2019

  Next week, we’re heading to Las Vegas for Contact Center Week 2019! As a first time sponsor, we’re thrilled to be a silver sponsor of the world’s largest customer contact event. With 2500+ expected attendees, 250+ expert speakers, 12 hours of networking and 200 sponsors and exhibitors, Customer Contact Week is the #1 conference & expo for CX, contact center and […]

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Quovim C3 Debuts QC3 iNFiNiTi Solution Apps at Genesys Xperience19

10 June, 2019

  Gold partner sponsors annual event; highlights powerful add-on applications for the Genesys Customer Experience Platform MONTREAL, June 10, 2019 – Quovim C3, a provider of Contact Center solutions and consulting services, announces its bronze sponsorship of Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience […]

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LIVE WEBINAR: Convert your Performance Metrics into Fun Metrics

7 May, 2019

  ALIGN. AUTOMATE.  ENGAGE.  MOTIVATE.   Thursday, May 30 at 2 PM EST / 11 AM PST REGISTRATION NOW OPEN!   Get the inside scoop on how to automate and align your KPIs with agent performance, boosting their engagement and motivation through employee engagement solutions. Join Quovim C3 and partner, nGUVU for a 2-in-1 LIVE WEBINAR for […]

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QUOVIM C3 AND ASPECT SOFTWARE TO HOST GTACC CX SESSION IN TORONTO

1 April, 2019

  GTACC EVENT:  READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS   Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]

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Quovim C3 Achieves Prestigious Gold Partner Status from Genesys, Global Leader in Customer Experience Solutions

27 February, 2019

The contact center solution provider becomes a top tier partner for North America     MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]

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Quovim’ers Rock! We celebrate another 5 year anniversary

20 February, 2019

Committed. Customer Focused. These are the words that define Sylvain Briere as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3. With the superpower to suggest the right technology to solve customer challenges, Sylvain is a valued member of our Contact Center Integrator team. Thank you, Sylvain!

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