News & Events

Stay on top of all the latest call center industry news and trends

New Contact Center Consultant joins the Quovim C3 Toronto office

20 September, 2017

  Have you been keeping track? We’re pleased to introduce Justin Weidmark, our third Contact Center Solutions Consultant added to the team, in the last few months! Justin has nearly two decades of direct experience working with Genesys PureConnect, as both a CIC Administrator and a National Dialer Manager, and extensive experience working with dialer […]

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Winner of the Quovim C3 CX17 PureConnect Audit Announced!

15 August, 2017

  Who’s got a snazzy new drone that is the envy of all his friends, family… and especially, neighbors? That would be Tony Mariani of Incept Corporation. Tony’s the grand prize winner of our Quovim C3 CX17 PureConnect Audit that took place online and live at our booth at the Genesys CX17 event. Eric Dauphinais […]

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More is always better. We’ve added to our Genesys experience!

14 August, 2017

We’re pleased to welcome Mohammed Hasnaoui as our newest Contact Center Solutions Consultant. A former Genesys analyst and a Genesys integration professional, Mohammed brings extensive and exhaustive Genesys and Interactive Intelligence experience to Quovim C3. From contact center solution integration, modifying routing rules to satisfy business needs, to incident resolution and leveraging tools and resources […]

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The Quovim C3 support team keeps on growing!

13 July, 2017

Consuelo Rosales joins our team with over 10 years of experience working in telecommunications with expertise in telephony and contact center solutions. Consuelo has a Bachelor of Electrical Engineering and will act as a primary customer contact and expert Unified Communications and telephony advisor. Welcome Consuelo! We’re hungry for even more expertise. Think you have […]

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A new member joins the Quovim C3 support team

6 July, 2017

Join us in welcoming Gilles-André Poupart to our ever-growing support team! Gilles-André Poupart is an experienced network administrator, troubleshooting wiz and support specialist with extensive knowledge of Microsoft systems and VOIP technologies. Acting as a Unified Communications and telephony expert, Gilles-André will oversee our growing Microsoft Skype for Business support clients.   We’re hungry for […]

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Quovim C3: Where Passion and Experience Meet

6 June, 2017

We are pleased to welcome Robin Smith as our newest Contact Center Integrator, currently working onsite at client, Epcor Utilities in Edmonton, Alberta. Robin is an experienced information technology and telecommunications professional with a strong background in network administration, telephony, customer service and business development. Not only is Robin PMP certified, she also just obtained […]

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Quovim C3 Sponsors and Exhibits at CX17 Customer Experience Event

22 May, 2017

Conference marks the official launch of Quovim C3’s PureCloud by Genesys department Montreal, May 22, 2017 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, will attend CX17, the industry’s premier customer experience event, to announce the creation of a dedicated sales, implementation and support department focused exclusively on […]

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Quovim C3 sponsors Genesys Customer Event, CX17

8 May, 2017

The countdown is on! We’re geared up and getting ready for CX17! To mark the Genesys and Interactive Intelligence union, we’re gone all out to make sure you don’t miss our Quovim C3 team. Spot the people in orange shirts and Converse shoes, and follow them to Booth B9 where our team of Contact Center […]

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Quovim C3 to Present and Exhibit at Telecom 2017

18 April, 2017

  It’s become an annual tradition. Last year, the room was a buzz with excitement to hear company president, Pierre Lemoine discuss the top 5 Genesys PureConnect (Interactive Intelligence CIC) projects. This year, we invite you to attend our presentation « La tête dans les nuages et les pieds bien sur terre » that outlines the best […]

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We’re exhibiting at the 10th Annual TechnoMontreal General Meeting

17 April, 2017

  As a partner of TechnoMontreal – a unique local group that unites the Information and Communications Technologies (ICT) cluster of the Greater Montreal region – we are excited to attend and exhibit at the Grande Conférence TechnoMontréal : 10 ans d’avenir.   Join us: April 24 2017 Grande Conférence TechnoMontréal : 10 ans d’avenir […]

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