News & Events

Stay on top of all the latest call center industry news and trends

New Employee Alert!

3 February, 2017

We are pleased to introduce Brent Fewster who joins the Quovim C3 team as a Contact Center System Integrator. With experience working at Interactive Intelligence as an Implementation Consultant, Brent was the technical lead for key strategic and mid-market client projects responsible for delivering a full-cycle solution. Brent is also a Research in Motion (the […]

READ MORE

Quovim C3 welcomes CornerStone United

5 December, 2016

The good news keeps on coming! We are delighted to welcome CornerStone United as the newest addition to the Quovim C3 family. CornerStone United is one of the most established service plan administrators in North America, providing warranty, protection, and specialty attachment programs for the continent’s leading manufacturers, distributors, and dealers. Our relationship began after […]

READ MORE

Quovim C3 is Going Downtown!

25 November, 2016

    Our cozy Old Montreal quarters just couldn’t contain the Quovim C3 momentum. With so many new faces joining our team, we had to look elsewhere to support our growth. So we’ve expanded our horizons and moved downtown! A prime location with easy access to public transportation, we are now located in the heart of […]

READ MORE

Quovim C3 sponsors JIQ 2016

8 November, 2016

  Hosted by the Réseau ACTION TI, Quovim C3 is proud to be a bronze sponsor of the 38th edition of the JIQ – the most complete and comprehensive IT conference in Quebec.   JIQ 2016 November 15 2016 Centre des congrès de Québec   Each year, this prestigious event assembles more than 1 700 […]

READ MORE

GTEC 2016: Quovim C3 to demo VCC at the Rogers booth

28 October, 2016

  How excited are we? Quovim C3 has been invited by Rogers – our partner and Diamond event sponsor – to the GTEC 2016 exhibition in Ottawa, as part of their team representing the Virtual Contact Centre (VCC) solution.   GTEC 2016 November 2-3, Shaw Centre Ottawa Rogers Booth #101   GTEC is Canada’s leading […]

READ MORE

PureCloud Launch in Montreal

3 October, 2016

Join Interactive Intelligence for a cocktail reception and win tickets to a Montreal Canadiens Game   October 20, 4:30-7:30PM The Montreal Forum 2313 Ste Catherine St W. Montreal, QC Register Now!   Join Don Brown, CEO Interactive Intelligence, and Eric Gales, Director Amazon Web Services Canada, to learn how PureCloud can help you re-imagine your […]

READ MORE

TOP 5 WAYS TO IMPROVE YOUR CUSTOMER’S IVR EXPERIENCE

6 June, 2016

Alain LeBrasseur, Senior Consultant, Contact Center Solutions   Your customers are important to you. That’s why you set up an IVR (Interactive Voice Response) system so that they can connect and interact with you – anyway they choose. However, what do your customers really think about all these contact options? The main purpose of an […]

READ MORE

Quovim C3 to Exhibit at Interactions 2016

26 May, 2016

  The big event is just days away! We are pleased to announce that Quovim C3 will be attending and exhibiting at Interactive Intelligence’s customer event, Interactions 2016. As a first time exhibitor, we are super excited to showcase our brand-new booth concept highlighting the customer experience. Visit Quovim C3 at Connections Hall booth #209 […]

READ MORE

WEBINAR: Interactive Intelligence CIC – Work Smart, Make Intelligent Decisions with Business Intelligence

12 May, 2016

Having data accessibility issues? Spending more time gathering rather than analyzing data? Managing a contact center is challenging enough. So why struggle with inefficient planning and reporting tools that lead to poor decision making? Start making intelligent decisions with vCube Business Intelligence. Join Joe Bigio, Executive Vice-President and Pedro Oliveira, Product Manager at Quovim C3 […]

READ MORE

Interactive Intelligence Canadian PureCloud Kick-Off Reception

10 May, 2016

Limits? What Limits? Re-imagine your customer engagement with PureCloud Customer expectations are changing faster than ever. Stay ahead of the curve with a cutting-edge customer engagement platform. The Interactive Intelligence PureCloud® platform takes an innovative new approach to collaboration, communication and contact center software: moving from the monolithic layered system of the past to one […]

READ MORE