News & Events

Stay on top of all the latest call center industry news and trends

Quovim C3 sponsors JIQ 2016

8 November, 2016

  Hosted by the Réseau ACTION TI, Quovim C3 is proud to be a bronze sponsor of the 38th edition of the JIQ – the most complete and comprehensive IT conference in Quebec.   JIQ 2016 November 15 2016 Centre des congrès de Québec   Each year, this prestigious event assembles more than 1 700 […]

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GTEC 2016: Quovim C3 to demo VCC at the Rogers booth

28 October, 2016

  How excited are we? Quovim C3 has been invited by Rogers – our partner and Diamond event sponsor – to the GTEC 2016 exhibition in Ottawa, as part of their team representing the Virtual Contact Centre (VCC) solution.   GTEC 2016 November 2-3, Shaw Centre Ottawa Rogers Booth #101   GTEC is Canada’s leading […]

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PureCloud Launch in Montreal

3 October, 2016

Join Interactive Intelligence for a cocktail reception and win tickets to a Montreal Canadiens Game   October 20, 4:30-7:30PM The Montreal Forum 2313 Ste Catherine St W. Montreal, QC Register Now!   Join Don Brown, CEO Interactive Intelligence, and Eric Gales, Director Amazon Web Services Canada, to learn how PureCloud can help you re-imagine your […]

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TOP 5 WAYS TO IMPROVE YOUR CUSTOMER’S IVR EXPERIENCE

6 June, 2016

Alain LeBrasseur, Senior Consultant, Contact Center Solutions   Your customers are important to you. That’s why you set up an IVR (Interactive Voice Response) system so that they can connect and interact with you – anyway they choose. However, what do your customers really think about all these contact options? The main purpose of an […]

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Quovim C3 to Exhibit at Interactions 2016

26 May, 2016

  The big event is just days away! We are pleased to announce that Quovim C3 will be attending and exhibiting at Interactive Intelligence’s customer event, Interactions 2016. As a first time exhibitor, we are super excited to showcase our brand-new booth concept highlighting the customer experience. Visit Quovim C3 at Connections Hall booth #209 […]

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WEBINAR: Interactive Intelligence CIC – Work Smart, Make Intelligent Decisions with Business Intelligence

12 May, 2016

Having data accessibility issues? Spending more time gathering rather than analyzing data? Managing a contact center is challenging enough. So why struggle with inefficient planning and reporting tools that lead to poor decision making? Start making intelligent decisions with vCube Business Intelligence. Join Joe Bigio, Executive Vice-President and Pedro Oliveira, Product Manager at Quovim C3 […]

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Interactive Intelligence Canadian PureCloud Kick-Off Reception

10 May, 2016

Limits? What Limits? Re-imagine your customer engagement with PureCloud Customer expectations are changing faster than ever. Stay ahead of the curve with a cutting-edge customer engagement platform. The Interactive Intelligence PureCloud® platform takes an innovative new approach to collaboration, communication and contact center software: moving from the monolithic layered system of the past to one […]

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Quovim C3 Announces First US Client – SatCom Marketing of Minnesota

5 May, 2016

Midwestern contact center operator selects Quovim C3 to manage current platform and setup new contact center in Florida MONTREAL, May 4, 2016  Quovim C3, a provider of contact center software, multi-channel communications solutions and consulting services, today announced its first US-based client – SatCom Marketing of Minnesota, a contact center operator with expertise in serving […]

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Quovim C3 to Present and Exhibit at Telecom 2016

19 April, 2016

  Come meet the Quovim C3 team! We are exhibiting and presenting at this year’s Telecom 2016 held in Boucherville, Quebec. Share a glass of wine and meet the Quovim C3 team during the exhibitor and cocktail reception. Drop by our booth for your chance to win a prize.   Telecom 2016 April 26, 2016 […]

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Quovim C3 Expert CIC Engineers On-Demand

22 March, 2016

    Need HELP for your advanced Interactive Intelligence projects? Looking for EXPERT advice from experienced CIC Engineers? Your contact center operations depend on the Interactive Intelligence CIC platform. Whether you are looking to optimize your Interactive Intelligence solution, need experienced CIC help for an advanced project, or just required expert guidance without having to […]

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