Jan 21, 2020
Which camp are you in? It seems everyone is thinking and talking cloud. Up and coming call centers tend to choose cloud solutions as an easy, cost-effective and quick way to start their operations. But just how many established contact centers are ready (or even want) to transition their current operations to the cloud? […]
READ MOREDec 06, 2019
To be considered as the best in the industry, you have to be backed by super strength technical superstars that can support the unique environments of your clients. This goes beyond understanding how to best use technology. It’s a total commitment to finding a solution to even the most complex challenges – delivered with […]
READ MOREOct 29, 2019
Looking for a more efficient way to use your contact center platform? Challenged by annoyingly, time-wasting tasks that require a more efficient workaround? Need someone to cut through the tech hocus pocus so that you can understand – in plain language – how it will directly impact your team and operations? Who you gonna […]
READ MOREOct 22, 2019
Once again, we are so very proud to support the wonderful Greater Toronto Area Contact Centre (GTACC) community! A non-profit knowledge exchange, think tank and networking association, GTACC organizes regular events to share information on industry related topics and best practices. A strong part of GTACC’s vision is the desire to give back to the communities […]
READ MOREOct 07, 2019 - montreal
On October 23rd, we’ll be at the Service à la clientèle conference organized by Les Affaires. Held at Palais des Congres in downtown Montreal, our team will be on hand to show you how to empower your contact center agents and better manage your customer interactions. Leverage your Genesys and Aspect solutions to build customer […]
READ MOREJun 19, 2019
Next week, we’re heading to Las Vegas for Contact Center Week 2019! As a first time sponsor, we’re thrilled to be a silver sponsor of the world’s largest customer contact event. With 2500+ expected attendees, 250+ expert speakers, 12 hours of networking and 200 sponsors and exhibitors, Customer Contact Week is the #1 conference & expo for CX, contact center and […]
READ MOREJun 10, 2019
Gold partner sponsors annual event; highlights powerful add-on applications for the Genesys Customer Experience Platform MONTREAL, June 10, 2019 – Quovim C3, a provider of Contact Center solutions and consulting services, announces its bronze sponsorship of Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience […]
READ MOREApr 01, 2019
GTACC EVENT: READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]
READ MOREFeb 27, 2019
The contact center solution provider becomes a top tier partner for North America MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]
READ MOREFeb 20, 2019
Committed. Customer Focused. These are the words that define Sylvain Briere as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3. With the superpower to suggest the right technology to solve customer challenges, Sylvain is a valued member of our Contact Center Integrator team. Thank you, Sylvain!
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