Nov 23, 2018
Cybercrime is not isolated to the Internet alone. With most companies now using Voice over Internet Protocol (VoIP) to manage their communications, fraudsters and hackers have a lucrative target source, when left unprotected. With the ability to make simultaneous calls from one line, toll fraud – the illegal use of telecommunications – has become […]
READ MORENov 12, 2018
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READ MOREOct 29, 2018
Workforce Management, it’s on everyone’s mind! Join us and our partner, Aspect Software for an intensive WEBINAR focused on your most valuable asset – your people. Wednesday, November 7, 2018 ASPECT SOFTWARE WEBINAR: Let Quovim C3 Optimize your Workforce by Implementing Aspect WFM 11:00 AM EST REGISTER Join Matthew Brookman, Senior Consultant, Quovim […]
READ MOREOct 25, 2018
In just two weeks, we’ll be sponsoring and exhibiting at the GTACC 2018 Innovation and Adoption Conference. Connect with our Quovim C3 team to discuss how you can adopt best-in-class contact center solutions and practices to deliver exceptional customer experiences. GTACC CONFERENCE 2018 Thursday, Nov 8th, 2018 Pearson Convention Centre Toronto, Ontario […]
READ MOREOct 03, 2018
Newly acquired firm represents expanded expertise and product portfolio offering for current and new contact center clients MONTREAL, October 4, 2018 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces the acquisition of Montreal-based SSA Solutions, a leading Workforce Management consulting firm with an impressive list of […]
READ MOREJun 22, 2018
Last month at the Genesys CX18 conference, we caused quite a stir. With our Quovim C3 orange converse shoes, shirts and our show-stealing – yes, we really did steal the show! – cowboy hats, we’re still in awe of all the amazing connections we made. Today, we’re thrilled to announce our CX18 grand prize winner! […]
READ MOREJun 20, 2018
The Quovim C3 Customer Conference 2018 video is out! Flashback to our incredible customer event that took place on February 7th and 8th of this year. With a powerful presentation from our AI keynote speaker, IVADO and client presentations from Epiq and Baystate Health, we had a lively and interactive day filled with lots of […]
READ MOREMay 01, 2018
Quovim C3 & its Partner to Present How a Cloud-Based Solution Powered by PureConnect Helped Save Lives at Genesys CX18 Genesys partner to debut valuable add-on solutions for PureConnect and PureCloud MONTREAL, April 30, 2018 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its third consecutive […]
READ MOREMay 01, 2018
We are doubly delighted to announce that World Vision Canada has awarded their Genesys PureConnect annual maintenance and support contract to Quovim C3 and has also become our first official Microsoft Dynamics Connector client. With Canadian headquarters located in Mississauga, Ontario, World Vision Canada employs approximately 160 contact center agents using the acclaimed Genesys […]
READ MOREApr 24, 2018
Join our break-out session at CX18! It’s official, Quovim C3 is presenting at CX18, the industry’s premier customer experience event! Our very own Senior Solution Architect, Eric Dauphinais and President, Pierre Lemoine will host a Technical Breakout Track with partner, Rogers to discuss a life-saving implementation project, entitled Life-Saving Business Transformation: from Concept to Reality […]
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