Oct 29, 2019
Looking for a more efficient way to use your contact center platform? Challenged by annoyingly, time-wasting tasks that require a more efficient workaround? Need someone to cut through the tech hocus pocus so that you can understand – in plain language – how it will directly impact your team and operations? Who you gonna […]
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Oct 22, 2019
Once again, we are so very proud to support the wonderful Greater Toronto Area Contact Centre (GTACC) community! A non-profit knowledge exchange, think tank and networking association, GTACC organizes regular events to share information on industry related topics and best practices. A strong part of GTACC’s vision is the desire to give back to the communities […]
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Oct 07, 2019
- montreal
On October 23rd, we’ll be at the Service à la clientèle conference organized by Les Affaires. Held at Palais des Congres in downtown Montreal, our team will be on hand to show you how to empower your contact center agents and better manage your customer interactions. Leverage your Genesys and Aspect solutions to build customer […]
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Jun 19, 2019
Next week, we’re heading to Las Vegas for Contact Center Week 2019! As a first time sponsor, we’re thrilled to be a silver sponsor of the world’s largest customer contact event. With 2500+ expected attendees, 250+ expert speakers, 12 hours of networking and 200 sponsors and exhibitors, Customer Contact Week is the #1 conference & expo for CX, contact center and […]
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Jun 10, 2019
Gold partner sponsors annual event; highlights powerful add-on applications for the Genesys Customer Experience Platform MONTREAL, June 10, 2019 – Quovim C3, a provider of Contact Center solutions and consulting services, announces its bronze sponsorship of Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience […]
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Apr 01, 2019
GTACC EVENT: READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]
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Feb 27, 2019
The contact center solution provider becomes a top tier partner for North America MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]
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Feb 20, 2019
Committed. Customer Focused. These are the words that define Sylvain Briere as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3. With the superpower to suggest the right technology to solve customer challenges, Sylvain is a valued member of our Contact Center Integrator team. Thank you, Sylvain!
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Feb 19, 2019
To mark the launch of our QC3 iNFiNiTi solutions suite for Genesys PureConnect, we’ve partnered with the Genesys AppFoundry for an informative blog post and on-demand webinar that demonstrates how you can maximize your solution investment and deliver an awesome experience – for your agents, operations professionals and of course, your clients! Click to […]
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Feb 19, 2019
Tech savvy. Customer Focused. Passionate. These are the words that define Maxime Perusse as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3! Starting out as a student, today, Maxime is a Team Lead, Contact Center Integrator and an integral member of our team. Thank you, Maxime!
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