Showing Archives for: IVR

TOP 5 WAYS TO IMPROVE YOUR CUSTOMER’S IVR EXPERIENCE

Jun 06, 2016

Alain LeBrasseur, Senior Consultant, Contact Center Solutions   Your customers are important to you. That’s why you set up an IVR (Interactive Voice Response) system so that they can connect and interact with you – anyway they choose. However, what do your customers really think about all these contact options? The main purpose of an […]

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