Showing Archives for: telecom

Toll Fraud: What Every Contact Center Needs to Know

Nov 23, 2018

  Cybercrime is not isolated to the Internet alone. With most companies now using Voice over Internet Protocol (VoIP) to manage their communications, fraudsters and hackers have a lucrative target source, when left unprotected. With the ability to make simultaneous calls from one line, toll fraud – the illegal use of telecommunications – has become […]

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Quovim C3 joins annual GTACC Conference as a Gold Sponsor

Oct 25, 2018

In just two weeks, we’ll be sponsoring and exhibiting at the GTACC 2018 Innovation and Adoption Conference. Connect with our Quovim C3 team to discuss how you can adopt best-in-class contact center solutions and practices to deliver exceptional customer experiences.     GTACC CONFERENCE 2018 Thursday, Nov 8th, 2018 Pearson Convention Centre Toronto, Ontario   […]

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Quovim C3 & its Partner to Present at Genesys CX18

May 01, 2018

Quovim C3 & its Partner to Present How a Cloud-Based Solution Powered by PureConnect Helped Save Lives at Genesys CX18 Genesys partner to debut valuable add-on solutions for PureConnect and PureCloud   MONTREAL, April 30, 2018 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its third consecutive […]

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Quovim C3 signs World Vision Canada

May 01, 2018

  We are doubly delighted to announce that World Vision Canada has awarded their Genesys PureConnect annual maintenance and support contract to Quovim C3 and has also become our first official Microsoft Dynamics Connector client. With Canadian headquarters located in Mississauga, Ontario, World Vision Canada employs approximately 160 contact center agents using the acclaimed Genesys […]

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Quovim C3 Customer Conference 2018

Jan 03, 2018

The Quovim C3 Customer Conference is on! Don’t stay stuck in a dystopian state of out dated technologies that limit client interactions. Our plugged-in customer event will help you spearhead your very own contact center uprising. Travel through reality and join us for the Quovim C3 Customer Conference taking place this coming February. Special guest […]

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New Contact Center Consultant joins the Quovim C3 Toronto office

Sep 20, 2017

  Have you been keeping track? We’re pleased to introduce Justin Weidmark, our third Contact Center Solutions Consultant added to the team, in the last few months! Justin has nearly two decades of direct experience working with Genesys PureConnect, as both a CIC Administrator and a National Dialer Manager, and extensive experience working with dialer […]

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More is always better. We’ve added to our Genesys experience!

Aug 14, 2017

We’re pleased to welcome Mohammed Hasnaoui as our newest Contact Center Solutions Consultant. A former Genesys analyst and a Genesys integration professional, Mohammed brings extensive and exhaustive Genesys and Interactive Intelligence experience to Quovim C3. From contact center solution integration, modifying routing rules to satisfy business needs, to incident resolution and leveraging tools and resources […]

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Quovim C3 sponsors Genesys Customer Event, CX17

May 08, 2017

The countdown is on! We’re geared up and getting ready for CX17! To mark the Genesys and Interactive Intelligence union, we’re gone all out to make sure you don’t miss our Quovim C3 team. Spot the people in orange shirts and Converse shoes, and follow them to Booth B9 where our team of Contact Center […]

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Quovim C3 at Telecom 2015

Apr 14, 2015 - Telecom 2015

Salle Boucherville D – 10:45AM – 11:30AM Come see Quovim C3 and partner, Skype for Business (formerly Microsoft Lync) at the Télécom 2015 Montreal conference. We’ve unified forces with Skype for Business to provide you a complete Unified Communications solution. Drop by our booth for your chance to win a Fitbit Fitness Tracker. Plus, Quovim […]

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