Showing Archives for: Unified Communications solution

Toll Fraud: What Every Contact Center Needs to Know

Nov 23, 2018

  Cybercrime is not isolated to the Internet alone. With most companies now using Voice over Internet Protocol (VoIP) to manage their communications, fraudsters and hackers have a lucrative target source, when left unprotected. With the ability to make simultaneous calls from one line, toll fraud – the illegal use of telecommunications – has become […]

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Quovim C3 joins annual GTACC Conference as a Gold Sponsor

Oct 25, 2018

In just two weeks, we’ll be sponsoring and exhibiting at the GTACC 2018 Innovation and Adoption Conference. Connect with our Quovim C3 team to discuss how you can adopt best-in-class contact center solutions and practices to deliver exceptional customer experiences.     GTACC CONFERENCE 2018 Thursday, Nov 8th, 2018 Pearson Convention Centre Toronto, Ontario   […]

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Quovim C3 Customer Conference 2018

Jan 03, 2018

The Quovim C3 Customer Conference is on! Don’t stay stuck in a dystopian state of out dated technologies that limit client interactions. Our plugged-in customer event will help you spearhead your very own contact center uprising. Travel through reality and join us for the Quovim C3 Customer Conference taking place this coming February. Special guest […]

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We’re exhibiting at the « Les Affaires Service à la clientèle » conference

Oct 23, 2017

  On October 24th, join us at the Les Affaires Customer Service “Service à la clientele” conference held in downtown Montreal. Come meet our team stationed at our co-sponsored booth with Paxyl. We’ll walk you through our best-in-class contact center software and experienced consulting services that will help you deliver an exceptional customer experience – […]

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New Contact Center Consultant joins the Quovim C3 Toronto office

Sep 20, 2017

  Have you been keeping track? We’re pleased to introduce Justin Weidmark, our third Contact Center Solutions Consultant added to the team, in the last few months! Justin has nearly two decades of direct experience working with Genesys PureConnect, as both a CIC Administrator and a National Dialer Manager, and extensive experience working with dialer […]

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More is always better. We’ve added to our Genesys experience!

Aug 14, 2017

We’re pleased to welcome Mohammed Hasnaoui as our newest Contact Center Solutions Consultant. A former Genesys analyst and a Genesys integration professional, Mohammed brings extensive and exhaustive Genesys and Interactive Intelligence experience to Quovim C3. From contact center solution integration, modifying routing rules to satisfy business needs, to incident resolution and leveraging tools and resources […]

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The Quovim C3 support team keeps on growing!

Jul 13, 2017

Consuelo Rosales joins our team with over 10 years of experience working in telecommunications with expertise in telephony and contact center solutions. Consuelo has a Bachelor of Electrical Engineering and will act as a primary customer contact and expert Unified Communications and telephony advisor. Welcome Consuelo! We’re hungry for even more expertise. Think you have […]

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A new member joins the Quovim C3 support team

Jul 06, 2017

Join us in welcoming Gilles-André Poupart to our ever-growing support team! Gilles-André Poupart is an experienced network administrator, troubleshooting wiz and support specialist with extensive knowledge of Microsoft systems and VOIP technologies. Acting as a Unified Communications and telephony expert, Gilles-André will oversee our growing Microsoft Skype for Business support clients.   We’re hungry for […]

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Quovim C3 partners with Microsoft Certified Gold Partner, Akilon to provide unified collaboration services for Skype for Business environments

Feb 09, 2017

Seamless offering unifies complementary expertise, delivering comprehensive solution MONTREAL, February 9, 2017 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, today announces a strategic partnership agreement with Microsoft Certified Gold Partner, Akilon. Together, the Quebec-based companies will provide Canadian organizations with integrated and comprehensive Microsoft Skype for Business […]

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Quovim C3 Announces Implementation of Hosted Unified Communications Solution for New Client Universitas

Dec 08, 2015

End-to-end contact center and IP telephony infrastructure management expected to generate significant efficiency gains and help deliver industry-leading customer service   MONTREAL, Dec. 8, 2015 – Quovim C3, a provider of contact center software, multi-channel communications solutions and consulting services, today announced a new client implementation with Universitas, a provider of registered education savings plans (RESPs). […]

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