Contact center operations with
end-to-end business,consulting and
best-in-class software solutions that
optimize client communications.
Need a multi-channel solution
in the cloud but don't want the
infrastructure investment?
Let's talk Genesys PureCloud
Manage your most important asset – YOUR CUSTOMER – with Quovim C3’s best-in-class contact center software and
experienced consulting services to deliver an exceptional customer experience each and every time
Partnered with industry-leading contact center software solutions such as Genesys (Interactive Intelligence), we assess your needs and recommend the ideal call center solution for your enterprise.
We are focused on nurturing exceptional customer interactions into long-term profitable relationships. At Quovim C3, our goal is to expertly guide you through the process.
A trusted and knowledgeable advisor with more than 20 years of contact center expertise, Quovim C3 delivers personalized consulting and professional services that address your unique requirements.
From strategic planning, optimization and on-site project management, to implementation, integration and software support – Quovim C3 can propose a cost-effective, scalable solution for your contact, distribution or service center operations.
We are focused on nurturing exceptional customer interactions into long-term profitable relationships. At Quovim C3, our goal is to expertly guide you through the process.
From the start of the project and throughout the process, the Quovim C3 team of call center experts work as your internal partner guiding you towards profitable customer interactions. With our guidance, your solution continues to evolve ensuring that you gain maximum return from your call center technology investment.
A small business or a Fortune 500, Quovim C3 will uncover the best contact center software solution for your environment
Genesys powers 25 billion of the world’s best customer experiences each year. PureCloud, PureConnect (formerly Customer Interaction Center) and PureEngage allow organizations to engage customers, empower employees and optimize their contact center operations.
Gold Partner since 2008
A Unified Communications platform that connects people through a collaborative experience, Skype for Business improves customer interactions by linking the different ways clients, employees and agents communicate together in a single and efficient interface.
Skype for Business Certified
Rogers (Canada’s largest provider of communications services) hosted, Virtual Contact Centre Solutions (VCC) virtualizes hardware and consolidates applications, centralized in a secure, private cloud network. Eliminate infrastructure costs and improve customer service.
Exclusive Canadian VCC partner
Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. Aspect’s customer engagement center enables dynamic, conversational interactions and create a truly frictionless omni-channel customer experience.
Workstreampeople is the developer of Anywhere365, an on-premises, Hybrid, Full Cloud or Federated Cloud solution that natively leverages existing investments already made in the Lync or Skype for Business infrastructure. Workstreampeople solutions improve business results and enhance operational efficiency.
Canadian Partner
Geomant is a Microsoft software developer and integrator that adds improved functionality and integration capabilities for Skype for Business. Solutions for call centers using Microsoft Skype for Business include, Contact Center, Interactive Voice Response (IVR) and Call Recording.
Exclusive Canadian Partner
Customers rave over our personalized approach and care we provide them
The path towards an exceptional customer experience starts with Quovim C3
