In conversation with Joe and Pierre: Pivoting and Innovation

In conversation with Joe and Pierre: Pivoting and Innovation

Jun 23, 2020

What do we have in common with Uber and Airbnb?

Many of the great disruptors were born under a cloud of economic crisis or industry downturn. While some recoil in the face of a challenge, others rise up to reinvent and recreate a new model.

In part one of our series, hear how co-founders Joe Bigio and Pierre Lemoine PIVOTED during this disruptive climate to better support contact center clients and staff.

They discuss the evolution of call center technology and how they see innovation as the key to adapting and responding to the current global crisis, acting as a catalyst for true digital transformation.

 

 

So we put out the question, what have YOU done to PIVOT?

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