News & Events

Stay on top of all the latest call center industry news and trends

Quovim C3 Achieves Prestigious Gold Partner Status from Genesys, Global Leader in Customer Experience Solutions

27 February, 2019

The contact center solution provider becomes a top tier partner for North America     MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]


Quovim’ers Rock! We celebrate another 5 year anniversary

20 February, 2019

Committed. Customer Focused. These are the words that define Sylvain Briere as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3. With the superpower to suggest the right technology to solve customer challenges, Sylvain is a valued member of our Contact Center Integrator team. Thank you, Sylvain!


Join our Genesys AppFoundry on-demand webinar and deliver an awesome experience!

19 February, 2019

To mark the launch of our QC3 iNFiNiTi solutions suite for Genesys PureConnect, we’ve partnered with the Genesys AppFoundry for an informative blog post and on-demand webinar that demonstrates how you can maximize your solution investment and deliver an awesome experience – for your agents, operations professionals and of course, your clients!   Click to […]


Quovim’ers Rock! We celebrate a 5 year anniversary

19 February, 2019

Tech savvy. Customer Focused. Passionate. These are the words that define Maxime Perusse as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3! Starting out as a student, today, Maxime is a Team Lead, Contact Center Integrator and an integral member of our team. Thank you, Maxime!


A Look Back at our Career Open House

17 December, 2018

  A few weeks ago, we held our first ever Career Open House at our swanky, downtown Montreal headquarters.  What a joy it was to meet all the incredible professionals, students and recent graduates that took the time to meet our team and learn about our company.     Throughout the evening, we shared many […]


Listen to Quovim C3 Founders’ Radio Interview on CJAD 800 Today’s Entrepreneur

15 December, 2018

Quovim C3 founders, Joe Bigio and Pierre Lemoine joined a live radio panel hosted by Dan Delmar and FL Fuller Landau’s Michael Newton on CJAD 800 Today’s Entrepreneur, to discuss the start of their business, outline the challenges and opportunities they face, and their recipe for success. The in-depth interview segment discussed how Joe and […]


Toll Fraud: What Every Contact Center Needs to Know

23 November, 2018

  Cybercrime is not isolated to the Internet alone. With most companies now using Voice over Internet Protocol (VoIP) to manage their communications, fraudsters and hackers have a lucrative target source, when left unprotected. With the ability to make simultaneous calls from one line, toll fraud – the illegal use of telecommunications – has become […]


Quovim C3 Career Open House November 29

12 November, 2018



WEBINAR with Aspect & Quovim C3: Optimize your Workforce by Implementing Aspect WFM

29 October, 2018

  Workforce Management, it’s on everyone’s mind! Join us and our partner, Aspect Software for an intensive WEBINAR focused on your most valuable asset – your people.   Wednesday, November 7, 2018 ASPECT SOFTWARE WEBINAR: Let Quovim C3 Optimize your Workforce by Implementing Aspect WFM 11:00 AM EST REGISTER    Join Matthew Brookman, Senior Consultant, Quovim […]


Quovim C3 joins annual GTACC Conference as a Gold Sponsor

25 October, 2018

In just two weeks, we’ll be sponsoring and exhibiting at the GTACC 2018 Innovation and Adoption Conference. Connect with our Quovim C3 team to discuss how you can adopt best-in-class contact center solutions and practices to deliver exceptional customer experiences.     GTACC CONFERENCE 2018 Thursday, Nov 8th, 2018 Pearson Convention Centre Toronto, Ontario   […]