News & Events

Stay on top of all the latest call center industry news and trends

PureCloud Launch in Montreal

3 October, 2016

Join Interactive Intelligence for a cocktail reception and win tickets to a Montreal Canadiens Game   October 20, 4:30-7:30PM The Montreal Forum 2313 Ste Catherine St W. Montreal, QC Register Now!   Join Don Brown, CEO Interactive Intelligence, and Eric Gales, Director Amazon Web Services Canada, to learn how PureCloud can help you re-imagine your […]



6 June, 2016

Alain LeBrasseur, Senior Consultant, Contact Center Solutions   Your customers are important to you. That’s why you set up an IVR (Interactive Voice Response) system so that they can connect and interact with you – anyway they choose. However, what do your customers really think about all these contact options? The main purpose of an […]


Quovim C3 to Exhibit at Interactions 2016

26 May, 2016

  The big event is just days away! We are pleased to announce that Quovim C3 will be attending and exhibiting at Interactive Intelligence’s customer event, Interactions 2016. As a first time exhibitor, we are super excited to showcase our brand-new booth concept highlighting the customer experience. Visit Quovim C3 at Connections Hall booth #209 […]


WEBINAR: Interactive Intelligence CIC – Work Smart, Make Intelligent Decisions with Business Intelligence

12 May, 2016

Having data accessibility issues? Spending more time gathering rather than analyzing data? Managing a contact center is challenging enough. So why struggle with inefficient planning and reporting tools that lead to poor decision making? Start making intelligent decisions with vCube Business Intelligence. Join Joe Bigio, Executive Vice-President and Pedro Oliveira, Product Manager at Quovim C3 […]


Interactive Intelligence Canadian PureCloud Kick-Off Reception

10 May, 2016

Limits? What Limits? Re-imagine your customer engagement with PureCloud Customer expectations are changing faster than ever. Stay ahead of the curve with a cutting-edge customer engagement platform. The Interactive Intelligence PureCloud® platform takes an innovative new approach to collaboration, communication and contact center software: moving from the monolithic layered system of the past to one […]


Quovim C3 Announces First US Client – SatCom Marketing of Minnesota

5 May, 2016

Midwestern contact center operator selects Quovim C3 to manage current platform and setup new contact center in Florida MONTREAL, May 4, 2016  Quovim C3, a provider of contact center software, multi-channel communications solutions and consulting services, today announced its first US-based client – SatCom Marketing of Minnesota, a contact center operator with expertise in serving […]


Quovim C3 to Present and Exhibit at Telecom 2016

19 April, 2016

  Come meet the Quovim C3 team! We are exhibiting and presenting at this year’s Telecom 2016 held in Boucherville, Quebec. Share a glass of wine and meet the Quovim C3 team during the exhibitor and cocktail reception. Drop by our booth for your chance to win a prize.   Telecom 2016 April 26, 2016 […]


Quovim C3 Expert CIC Engineers On-Demand

22 March, 2016

    Need HELP for your advanced Interactive Intelligence projects? Looking for EXPERT advice from experienced CIC Engineers? Your contact center operations depend on the Interactive Intelligence CIC platform. Whether you are looking to optimize your Interactive Intelligence solution, need experienced CIC help for an advanced project, or just required expert guidance without having to […]


Webinar: 5 Customer Engagement Trends impacting Contact Centers in 2016

15 January, 2016

Get actionable advice for the contact center. And give your customers the effortless experience they demand.   Sign up for a webinar hosted by partner Interactive Intelligence.   Webinar: Five Customer Engagement Trends impacting Contact Centers in 2016 January 26, 2016 11:00 AM – 12:00 PM EST Register to attend.   Follow this discussion as […]


Register NOW for the 2016 QC3 Customer Conference

13 January, 2016

Journée Solutions Clients 2016 From the first raise of the baton signaling the start of the concert, to the standing ovation finale, we have planned an incredible event that provides you with the tools and knowledge to improve your processes and daily functions so that you continuously deliver an exceptional customer experience. Numerous informational sessions […]