Are you optimally managing your
customer communications with a
largely remote workforce?

Get a full-featured, multi-channel, cloud contact center

solution that will help you manage today, and into tomorrow

Turnkey Multi-Channel Cloud Solution, Priced Right!

Customizable

Easily customize menus, data collection, customer journeys and reporting to meet the needs of your growth-minded call center

Productivity

Advanced Dialer and Answering Machine Detection are powerful tools that ensure your agents are helping customers and not waiting.

Customer Satisfaction

Monitor calls for coaching purposes. Accurately route customers and give them the features they love.

Cross Platform

Be everywhere your customer is! Manage social media, emails and calls from one flexible cloud contact center platform.

Unified Communications

Regardless of customer communication medium, follow your customer from a social media post, through an email conversation to a phone confirmation.

Reporting

Gain insight into agent and call center productivity on all communication channels.

Safe and Secure

No hassles, no worries. Your data is safely hosted on Microsoft Azure using the latest protocols.

On-Demand Customer
Continuity Webinar:
Enable work from home for
agents with multiple
interaction points

Keep communication flowing with QC3 Cloud

Access the webinar

Why pay the big sticker price, for the same solution?

Developed by Quovim C3 for outsourcers, growth-minded and high impact, cost-conscious contact centers, QC3 Cloud delivers all the features and functionalities of industry-leading cloud solutions without the added sticker shock.

With a proven, flexible and scalable environment that scales to meet changing demands, QC3 Cloud can be quickly setup and seamlessly integrated with existing systems.

Quovim C3 QC3 Cloud Logo

WHY SETTLE? HAVE IT ALL!

1 |

A Complete Multi-Channel Cloud Contact Center Solution

Single integrated and virtual management tool for inbound and outbound campaigns that connect with clients across multiple interaction points.

 

3 |

A Full-Featured IVR

Incoming calls, including queue and distribution with complex functions such as, capturing DTMF input, executing a Web Service, real-time statistics, modifying call priority, virtual on-hold, Text-To-Speech, Automated-Speech Recognition connector.

2 |

A 100% Web-based Solution

Eliminates limitations due to OS compatibility, facilitates remote workers and
makes it easier to display relevant information, resulting in improved agent performance and customer satisfaction.

4 |

Intuitive, Easy to Use & Quickly Deployed

Quick set-up and deployment, 5 to 10 days, with seamless integration with existing systems. Plus, it’s super easy to use! Interact with an intuitive interface that controls all interactions.

WHY SETTLE? HAVE IT ALL!

1 |

A Complete Multi-Channel Cloud Contact Center Solution

Single integrated and virtual management tool for inbound and outbound campaigns that connect with clients across multiple interaction points.

2 |

A 100% Web-based Solution

Eliminates limitations due to OS compatibility, facilitates remote workers and
makes it easier to display relevant information, resulting in improved agent performance and customer satisfaction.

3 |

A Full-Featured IVR

Incoming calls, including queue and distribution with complex functions such as, capturing DTMF input, executing a Web Service, real-time statistics, modifying call priority, virtual on-hold, Text-To-Speech, Automated-Speech Recognition connector.

4 |

Intuitive, Easy to Use & Quickly Deployed

Quick set-up and deployment, 5 to 10 days, with seamless integration with existing systems. Plus, it’s super easy to use! Interact with an intuitive interface that controls all interactions.

QC3 Cloud

Your Customer Continuity Strategy to Manage Today, and Grow Tomorrow

A Complete Multi-Channel Cloud Solution

Web Chat

Email

Inbound Calling

Outbound Calling

Quality Management

Reporting

SMS

Social

A complete multi-channel solution delivered on the cloud

QC3 Cloud is for growth-minded, cost conscious
contact centers who want it all. Just not the hefty price.