Oct 23, 2020
Last month we sponsored ACE 2020, Aspect’s Virtual Customer Experience conference. With all in-person events going virtual, they pulled off an incredible gathering with on-demand videos, interactive roundtable sessions, live presentations and focused groups that delivered an insider’s look at the contact center industry. The event delivered many memorable moments and valuable insights. […]
READ MOREOct 14, 2020
During this global pandemic, the HR department has had a lot to deal with. The switch to remote staffing, mental health challenges and the multitude of uncertainties added to an already stressful environment. And then there’s the challenge of recruiting candidates in highly niched sectors that require unique qualifications for positions that impact […]
READ MORESep 15, 2020
GO VIRTUAL, GO ACE ANYWHERE! Join us on September 22 – 24 as we sponsor the first ever virtual Aspect Customer Experience conference, ACE 2020. Take part in this completely virtual event with no admission fees and zero traveling fuss. All done from the comfort and safety of your own home or office. […]
READ MOREOct 22, 2019
Once again, we are so very proud to support the wonderful Greater Toronto Area Contact Centre (GTACC) community! A non-profit knowledge exchange, think tank and networking association, GTACC organizes regular events to share information on industry related topics and best practices. A strong part of GTACC’s vision is the desire to give back to the communities […]
READ MOREApr 01, 2019
GTACC EVENT: READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]
READ MOREOct 29, 2018
Workforce Management, it’s on everyone’s mind! Join us and our partner, Aspect Software for an intensive WEBINAR focused on your most valuable asset – your people. Wednesday, November 7, 2018 ASPECT SOFTWARE WEBINAR: Let Quovim C3 Optimize your Workforce by Implementing Aspect WFM 11:00 AM EST REGISTER Join Matthew Brookman, Senior Consultant, Quovim […]
READ MOREOct 25, 2018
In just two weeks, we’ll be sponsoring and exhibiting at the GTACC 2018 Innovation and Adoption Conference. Connect with our Quovim C3 team to discuss how you can adopt best-in-class contact center solutions and practices to deliver exceptional customer experiences. GTACC CONFERENCE 2018 Thursday, Nov 8th, 2018 Pearson Convention Centre Toronto, Ontario […]
READ MOREOct 03, 2018
Newly acquired firm represents expanded expertise and product portfolio offering for current and new contact center clients MONTREAL, October 4, 2018 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces the acquisition of Montreal-based SSA Solutions, a leading Workforce Management consulting firm with an impressive list of […]
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