Call Center Audit, it’s a health check for your call center – no need to open up and say AH!

Oct 07, 2020

  Unless you’re an insider, most people don’t know what a call center is or does. Images of rows and rows of headset-wearing, smiling clones in far away locations disrupting your evening meal, is what the average person thinks a call center is. But really, any customer facing company with a high volume of interactions […]

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