Nov 30, 2020
The Work-From-Home Movement Has Begun. Are you ready? Can we all agree that this whole work-from-home situation is not going anywhere? No longer seen as the FUTURE of the call center industry, it is the NOW of all industries. Covid-19 not only redefined the way call centers operate with work from home […]
READ MOREOct 23, 2020
Last month we sponsored ACE 2020, Aspect’s Virtual Customer Experience conference. With all in-person events going virtual, they pulled off an incredible gathering with on-demand videos, interactive roundtable sessions, live presentations and focused groups that delivered an insider’s look at the contact center industry. The event delivered many memorable moments and valuable insights. […]
READ MOREAug 26, 2020
Today, we celebrate Viviane Pellerin’s FIVE FABULOUS YEARS with Quovim C3! Every company has that one special person that knows where everything in the office is located, knows who’s working on what project, has the pulse of the company and makes the time (even though they’re busy with their own tasks) to see how […]
READ MOREAug 21, 2020
Alain LeBrasseur Celebrates Five Fabulous Years! A consummate professional that is celebrated by both colleagues and clients alike, Alain LeBrasseur is the guy you can turn to whenever you need guided assistance on your next project, require unique understanding of complex or challenging environments, or need an innovative approach to solve a complicated problem. […]
READ MOREJun 11, 2020
Servicing a service company can be a daunting task. It’s why Cornerstone United entrusted their Genesys inbound contact center operations to Quovim C3. Years into the relationship, Cornerstone United leans on Quovim C3’s contact center industry, solution knowledge and expertise, as needed. A seasoned Genesys PureConnect user, Cornerstone United has been around since 1973. Based in […]
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