Showing Archives for: Interactive Intelligence

Quovim C3, Rogers and Canada Suicide Prevention Center to Host Breakout Session at Genesys CX18

Apr 24, 2018

Join our break-out session at CX18!   It’s official, Quovim C3 is presenting at CX18, the industry’s premier customer experience event! Our very own Senior Solution Architect, Eric Dauphinais and President, Pierre Lemoine will host a Technical Breakout Track with partner, Rogers to discuss a life-saving implementation project, entitled Life-Saving Business Transformation: from Concept to Reality […]


Quovim C3 Sponsors Genesys Customer Event, CX18!

Apr 05, 2018

PACK YOUR BAGS FOR CX18!     We’re so excited to sponsor and exhibit at the Genesys Customer Conference, CX18 that we want to take you with us! Come join us at the must-attend event of the year that highlights the Genesys solutions that drive your contact center operations. CX18                   May 1-4, 2018                                                                                                               Gaylord Opryland […]


New Customer Announcement: Baystate Health from Springfield, MA

Nov 15, 2017

  We are pleased to welcome Baystate Health to the Quovim C3 family! A non-profit, integrated health care system with over 15,000 employees serving over 800,000 people throughout western New England, Baystate Health has been providing skilled and compassionate healthcare for more than 140 years. With the mission of improving the health of the people […]


New Contact Center Consultant joins the Quovim C3 Toronto office

Sep 20, 2017

  Have you been keeping track? We’re pleased to introduce Justin Weidmark, our third Contact Center Solutions Consultant added to the team, in the last few months! Justin has nearly two decades of direct experience working with Genesys PureConnect, as both a CIC Administrator and a National Dialer Manager, and extensive experience working with dialer […]


Winner of the Quovim C3 CX17 PureConnect Audit Announced!

Aug 15, 2017

  Who’s got a snazzy new drone that is the envy of all his friends, family… and especially, neighbors? That would be Tony Mariani of Incept Corporation. Tony’s the grand prize winner of our Quovim C3 CX17 PureConnect Audit that took place online and live at our booth at the Genesys CX17 event. Eric Dauphinais […]


More is always better. We’ve added to our Genesys experience!

Aug 14, 2017

We’re pleased to welcome Mohammed Hasnaoui as our newest Contact Center Solutions Consultant. A former Genesys analyst and a Genesys integration professional, Mohammed brings extensive and exhaustive Genesys and Interactive Intelligence experience to Quovim C3. From contact center solution integration, modifying routing rules to satisfy business needs, to incident resolution and leveraging tools and resources […]


The Quovim C3 support team keeps on growing!

Jul 13, 2017

Consuelo Rosales joins our team with over 10 years of experience working in telecommunications with expertise in telephony and contact center solutions. Consuelo has a Bachelor of Electrical Engineering and will act as a primary customer contact and expert Unified Communications and telephony advisor. Welcome Consuelo! We’re hungry for even more expertise. Think you have […]


A new member joins the Quovim C3 support team

Jul 06, 2017

Join us in welcoming Gilles-André Poupart to our ever-growing support team! Gilles-André Poupart is an experienced network administrator, troubleshooting wiz and support specialist with extensive knowledge of Microsoft systems and VOIP technologies. Acting as a Unified Communications and telephony expert, Gilles-André will oversee our growing Microsoft Skype for Business support clients.   We’re hungry for […]


Quovim C3: Where Passion and Experience Meet

Jun 06, 2017

We are pleased to welcome Robin Smith as our newest Contact Center Integrator, currently working onsite at client, Epcor Utilities in Edmonton, Alberta. Robin is an experienced information technology and telecommunications professional with a strong background in network administration, telephony, customer service and business development. Not only is Robin PMP certified, she also just obtained […]


Quovim C3 Sponsors and Exhibits at CX17 Customer Experience Event

May 22, 2017

Conference marks the official launch of Quovim C3’s PureCloud by Genesys department Montreal, May 22, 2017 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, will attend CX17, the industry’s premier customer experience event, to announce the creation of a dedicated sales, implementation and support department focused exclusively on […]