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PROACTIVELY COUNTER THE IMPACT OF COVID-19 THROUGH INSTANT IVR MESSAGING

Mar 17, 2020

Now more than ever, CUSTOMER EXPERIENCE is a key differentiator that distinguishes your services Last week, we were cautiously business as usual. Today, across North America, companies are scrambling to minimize the impact of the Coronavirus for both staff and customers. For our employees, we’ve implemented safety measures to protect their health as they continue […]

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QC3 iNFiNiTi RegReporter On-Demand Webinar

Feb 24, 2020

  What would you do:   If you could spend less time assembling reporting data?  AND Could better monitor your licensing costs with accurate license reporting? AND Know exactly how each agent has been configured to easily compare and copy? AND Automatically document your call flow? ON-DEMAND WEBINAR Invest less than 15 minutes to learn how one […]

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Reporting and Utility Tools for your Genesys solution

Feb 05, 2020

PLAY ME ↓     PLAY ME ↓     PLAY ME ↓        Is your day HAPPY, EFFICIENT and PRODUCTIVE just like our Genesys administrator featured in the above animated video?   No?   Then, we’re calling on all frustrated Genesys PureConnect administrators to get ready for a life-changing application.   We’re not kidding.   Developed in […]

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We’ll be at the Service à la clientèle conference in Montreal!

Oct 07, 2019 - montreal

  On October 23rd, we’ll be at the Service à la clientèle conference organized by Les Affaires. Held at Palais des Congres in downtown Montreal, our team will be on hand to show you how to empower your contact center agents and better manage your customer interactions. Leverage your Genesys and Aspect solutions to build customer […]

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Quovim C3 Debuts QC3 iNFiNiTi Solution Apps at Genesys Xperience19

Jun 10, 2019

  Gold partner sponsors annual event; highlights powerful add-on applications for the Genesys Customer Experience Platform MONTREAL, June 10, 2019 – Quovim C3, a provider of Contact Center solutions and consulting services, announces its bronze sponsorship of Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience […]

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QUOVIM C3 AND ASPECT SOFTWARE TO HOST GTACC CX SESSION IN TORONTO

Apr 01, 2019

  GTACC EVENT:  READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS   Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]

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Quovim C3 Achieves Prestigious Gold Partner Status from Genesys, Global Leader in Customer Experience Solutions

Feb 27, 2019

The contact center solution provider becomes a top tier partner for North America     MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]

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Join our Genesys AppFoundry on-demand webinar and deliver an awesome experience!

Feb 19, 2019

To mark the launch of our QC3 iNFiNiTi solutions suite for Genesys PureConnect, we’ve partnered with the Genesys AppFoundry for an informative blog post and on-demand webinar that demonstrates how you can maximize your solution investment and deliver an awesome experience – for your agents, operations professionals and of course, your clients!   Click to […]

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Quovim’ers Rock! We celebrate a 5 year anniversary

Feb 19, 2019

Tech savvy. Customer Focused. Passionate. These are the words that define Maxime Perusse as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3! Starting out as a student, today, Maxime is a Team Lead, Contact Center Integrator and an integral member of our team. Thank you, Maxime!

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A Look Back at our Career Open House

Dec 17, 2018

  A few weeks ago, we held our first ever Career Open House at our swanky, downtown Montreal headquarters.  What a joy it was to meet all the incredible professionals, students and recent graduates that took the time to meet our team and learn about our company.     Throughout the evening, we shared many […]

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