Mar 17, 2020
Now more than ever, CUSTOMER EXPERIENCE is a key differentiator that distinguishes your services Last week, we were cautiously business as usual. Today, across North America, companies are scrambling to minimize the impact of the Coronavirus for both staff and customers. For our employees, we’ve implemented safety measures to protect their health as they continue […]
READ MOREFeb 24, 2020
What would you do: If you could spend less time assembling reporting data? AND Could better monitor your licensing costs with accurate license reporting? AND Know exactly how each agent has been configured to easily compare and copy? AND Automatically document your call flow? ON-DEMAND WEBINAR Invest less than 15 minutes to learn how one […]
READ MOREFeb 05, 2020
PLAY ME ↓ PLAY ME ↓ PLAY ME ↓ Is your day HAPPY, EFFICIENT and PRODUCTIVE just like our Genesys administrator featured in the above animated video? No? Then, we’re calling on all frustrated Genesys PureConnect administrators to get ready for a life-changing application. We’re not kidding. Developed in […]
READ MOREOct 07, 2019 - montreal
On October 23rd, we’ll be at the Service à la clientèle conference organized by Les Affaires. Held at Palais des Congres in downtown Montreal, our team will be on hand to show you how to empower your contact center agents and better manage your customer interactions. Leverage your Genesys and Aspect solutions to build customer […]
READ MOREJun 10, 2019
Gold partner sponsors annual event; highlights powerful add-on applications for the Genesys Customer Experience Platform MONTREAL, June 10, 2019 – Quovim C3, a provider of Contact Center solutions and consulting services, announces its bronze sponsorship of Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience […]
READ MOREApr 01, 2019
GTACC EVENT: READY, SET, ENGAGE! PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS Join us, along with partner, Aspect Software on April 30th, for a half day CX session to learn how innovative and client-centred organizations are staying top of mind by providing customers with a mix of interactive […]
READ MOREFeb 27, 2019
The contact center solution provider becomes a top tier partner for North America MONTREAL, February 27, 2019 – Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact center solutions. […]
READ MOREFeb 19, 2019
To mark the launch of our QC3 iNFiNiTi solutions suite for Genesys PureConnect, we’ve partnered with the Genesys AppFoundry for an informative blog post and on-demand webinar that demonstrates how you can maximize your solution investment and deliver an awesome experience – for your agents, operations professionals and of course, your clients! Click to […]
READ MOREFeb 19, 2019
Tech savvy. Customer Focused. Passionate. These are the words that define Maxime Perusse as we celebrated his 5 YEAR ANNIVERSARY with Quovim C3! Starting out as a student, today, Maxime is a Team Lead, Contact Center Integrator and an integral member of our team. Thank you, Maxime!
READ MOREDec 17, 2018
A few weeks ago, we held our first ever Career Open House at our swanky, downtown Montreal headquarters. What a joy it was to meet all the incredible professionals, students and recent graduates that took the time to meet our team and learn about our company. Throughout the evening, we shared many […]
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