Showing Archives for: webinar

Your Contact Center Customer Continuity Strategy Begins With QC3 Cloud

May 11, 2020

Managing remote agents, a struggle before COVID-19? Then, it must be downright impossible delivering uninterrupted customer service while social distancing. The contact center industry, like so many others, is in a forced state of transition. You’ve likely shifted from the initial triage stage where you’re just trying to survive, into a transitional phase, where you’ve […]

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QC3 iNFiNiTi RegReporter On-Demand Webinar

Feb 24, 2020

  What would you do:   If you could spend less time assembling reporting data?  AND Could better monitor your licensing costs with accurate license reporting? AND Know exactly how each agent has been configured to easily compare and copy? AND Automatically document your call flow? ON-DEMAND WEBINAR Invest less than 15 minutes to learn how one […]

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Chat Before You Bot Video Interview with Quovim C3 EVP

Feb 10, 2020

  We’ve partnered with CCNG, a community for contact center and customer experience professionals, for a one-to-one video interview featuring our Co-Founder and EVP, Joe Bigio with CCNG’s David Hadobas. Contact centers can sometimes get caught up with the newest or trendiest tools, without having a clear strategy or understanding of customer needs. Listen in […]

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Reporting and Utility Tools for your Genesys solution

Feb 05, 2020

PLAY ME ↓     PLAY ME ↓     PLAY ME ↓        Is your day HAPPY, EFFICIENT and PRODUCTIVE just like our Genesys administrator featured in the above animated video?   No?   Then, we’re calling on all frustrated Genesys PureConnect administrators to get ready for a life-changing application.   We’re not kidding.   Developed in […]

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Join our Genesys AppFoundry on-demand webinar and deliver an awesome experience!

Feb 19, 2019

To mark the launch of our QC3 iNFiNiTi solutions suite for Genesys PureConnect, we’ve partnered with the Genesys AppFoundry for an informative blog post and on-demand webinar that demonstrates how you can maximize your solution investment and deliver an awesome experience – for your agents, operations professionals and of course, your clients!   Click to […]

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WEBINAR with Aspect & Quovim C3: Optimize your Workforce by Implementing Aspect WFM

Oct 29, 2018

  Workforce Management, it’s on everyone’s mind! Join us and our partner, Aspect Software for an intensive WEBINAR focused on your most valuable asset – your people.   Wednesday, November 7, 2018 ASPECT SOFTWARE WEBINAR: Let Quovim C3 Optimize your Workforce by Implementing Aspect WFM 11:00 AM EST REGISTER    Join Matthew Brookman, Senior Consultant, Quovim […]

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